Useful Links | AKA Education Group

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AKA Education's Code of Practice Review 2025

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These links should be able to guide you

A thorough guide to the following topics is available in our Guide to Studying in New Zealand, which is provided to you prior to Induction.

Your well-being is our top priority. In case of any urgent assistance or support, reach out to us through our 24/7 Emergency line on 0800 244 463.

For ease of access, the following links may also be of use:

Deciding to study in New Zealand

Study in New Zealand: www.studywithnewzealand.govt.nz
NZQA’s Studying in New Zealand: www.nzqa.govt.nz/studying-in-new-zealand
Immigration NZ Assist migrants & students: https://www.immigration.govt.nz/assist-migrants-and-students
New Zealand Now: www.newzealandnow.govt.nz
Tourism New Zealand: www.tourismnewzealand.com

Accommodation

Tenancy Services advice: https://www.tenancy.govt.nz/starting-a-tenancy/flatting/
How to spot a suspicious offer: https://www.nzflatmates.co.nz/help/policies-and-guidelines/safety-guide

Finding a flat/flatmate

TradeMe: https://www.trademe.co.nz/flatmates-wanted/
Flatmate Wanted (Facebook Group): https://www.facebook.com/groups/127059894132800/

Useful resources for flatmates

Tenancy Services: https://www.tenancy.govt.nz/mi/starting-a-tenancy/flatting/
Citizens Advice Bureau: https://www.cab.org.nz/article/KB00039932
Youth Law: https://youthlaw.co.nz/rights/young-adults/work/tenants-and-flatmates/

Short term accommodation

Backpacker Board: https://www.backpackerboard.co.nz/hostels/auckland-hostels/
Hostel World: https://www.hostelworld.com/st/hostels/oceania/new-zealand/auckland/
Auckland Backpackers: http://www.aucklandbackpackers.co.nz/

Renting a flat or house

General Information

Tenancy Services: https://www.tenancy.govt.nz/starting-a-tenancy/
Citizens Advice Bureau: https://www.cab.org.nz/

Where to find rentals

TradeMe: https://www.trademe.co.nz/a/property/residential/rent

Short term rentals

Airbnb: https://www.airbnb.co.nz/
booking.com: https://www.booking.com/city/nz

Furnishing your room/flat

Lower cost options

Salvation Army Stores (often offer delivery for large items): https://www.salvationarmy.org.nz/help-us/family-stores
Red Cross Shops: https://www.redcross.org.nz/about-us/contact-us/map-of-new-zealand-red-cross-locations/
Hospice Shops: https://www.hospice.org.nz/hospice-shops/
St Vincent De Paul Stores: https://www.svdp.org.nz/our-shops/
Freecycle to https://www.freecycle.org/

Backpackers & Hostels:

Banking & Finances

General information on Banking in NZ

https://www.live-work.immigration.govt.nz/live-in-new-zealand/money-tax/banking-loans-fx

NZ Banks

ANZ: https://www.anz.co.nz/personal/
ASB: https://www.asb.co.nz/
BNZ: https://www.bnz.co.nz/
Kiwibank: https://www.kiwibank.co.nz/personal-banking/
Westpac: https://www.westpac.co.nz/

Budgeting & Living Costs

Cost of living on the Study in New Zealand website: https://www.studywithnewzealand.govt.nz/en/why-new-zealand/living-in-new-zealand/cost-of-living
Budgeting calculator on the Immigration NZ website: https://www.live-work.immigration.govt.nz/live-in-new-zealand/money-tax/cost-of-living-in-new-zealand
Cost of Living on New Zealand Education website: https://www.studywithnewzealand.govt.nz/en/why-new-zealand/living-in-new-zealand/cost-of-living#living-costs

Mobile phone, Internet

Getting connected

https://www.live-work.immigration.govt.nz/live-in-new-zealand/logistics-for-getting-started/getting-connected

Mobile Phone Networks/Providers

Vodafone (now called ‘One’): https://one.nz/
2degrees: https://www.2degrees.nz/
Spark: https://www.spark.co.nz/
Skinny: https://www.skinny.co.nz/

Comparing home Internet providers

https://www.broadbandcompare.co.nz/

Working in NZ

General Information

https://www.immigration.govt.nz/new-zealand-visas/preparing-a-visa-application/working-in-nz

Workers’ Rights

https://www.employment.govt.nz/starting-employment/rights-and-responsibilities

Working on a student visa

https://www.immigration.govt.nz/new-zealand-visas/preparing-a-visa-application/education-quals-study/working-on-a-student-visa

Exploitation

Minimum wage

https://www.employment.govt.nz/hours-and-wages/pay/minimum-wage/minimum-wage-rates/

Notifying authorities

https://www.crimestoppers-nz.org/

Please also talk to us immediately if you feel you are being exploited by an employer.

Other Useful Information

Careers.govt.nz is a very valuable site that provides:

Up-to-date information on the NZ job market, the skills shortage list and a salary guide: https://www.careers.govt.nz/job-hunting/whats-happening-in-the-job-market/
Targeted information for people coming to NZ for the first time, such as how to write a NZ style CV and what to expect in a job interview: https://www.careers.govt.nz/job-hunting/new-to-new-zealand/
Links to migrant support services: https://www.careers.govt.nz/job-hunting/new-to-new-zealand/

Staying Safe

General Advice

Student safety in Auckland https://attract.aucklandnz.com/study-work-and-live/study/student-life/safety-in-the-city

New Zealand Police: https://www.police.govt.nz/advice/personal-community/keeping-safe/home-safe

Staying safe in a natural disaster

https://getready.govt.nz/

Staying Safe from the sun

https://www.sunsmart.org.nz/

Staying safe in and around water

https://www.watersafetynz.org/resources

Staying safe when walking & tramping

https://www.doc.govt.nz/

Cyber Security

https://www.ownyouronline.govt.nz/personal/get-protected/guides/

Avoiding online scams

https://netsafe.org.nz/scam-tips/

Tips to stay well when using a computer

https://www.worksafe.govt.nz/topic-and-industry/working-from-home/setting-up-a-healthy-workstation-when-working-from-home/

Auckland Life

Public Transport

Auckland Transport website: https://at.govt.nz/
Hop card concessions for students: https://at.govt.nz/bus-train-ferry/at-hop-card/card-concessions-discount-fares/tertiary-student-concession/
HOP card sellers and locations: https://at.govt.nz/bus-train-ferry/at-hop-card/where-to-buy-and-top-up/

Cycling & Walking

https://at.govt.nz/cycling-walking

Working in Auckland

Cost of Living

Fun activities in Auckland

https://nztraveltips.com/things-to-do-in-auckland/

Christchurch Life

Living in Christchurch

https://www.christchurchnz.com/study/student-life-in-christchurch

Transport and getting around https://www.metroinfo.co.nz/
Buying a Metrocard https://www.metroinfo.co.nz/metrocard/where-to-buy/
Walking and Cycling https://ccc.govt.nz/transport/getting-around/cycling

Finding work

https://www.live-work.immigration.govt.nz/choose-new-zealand/regions-cities/canterbury/jobs-employment

Cost of living

https://www.christchurchnz.com/study/student-life-in-christchurch/cost-of-living

Fun things to do in Christchurch

Taha Tinana - Physical Health

Getting care

Healthline

https://www.health.govt.nz/your-health/services-and-support/health-care-services/healthline

Finding a GP

http://www.yourlocaldoctor.co.nz/

Arranging smear test

https://info.health.nz/keeping-healthy/cancer-screening/cervical-screening

Family Planning

https://sexualwellbeing.org.nz/

Sexual Health Services

Auckland: https://www.ashs.org.nz/clinics/
Christchurch: https://www.cdhb.health.nz/health-services/christchurch-sexual-health-service/

Smoking & Vaping

Quitting smoking

Online service: Quitline https://quit.org.nz/
In-person service: Ready, Steady, Quit: https://readysteadyquit.org.nz/

Vaping facts

https://vapingfacts.health.nz/

Healthy Eating

Healthy Eating 101: https://www.youtube.com/watch?v=fqhYBTg73fw

Taha Whānau - Social Wellbeing

Counselling

https://info.health.nz/services-support/mental-health-services/where-to-get-help/

Finding your cultural & faith community

https://www.ethniccommunities.govt.nz/community-directory/

LGBTQIA+ Support

Rainbow Youth: https://ry.org.nz/

Outline: https://outline.org.nz/

Disability Support

Disability Connect: https://disabilityconnect.org.nz/

Volunteering

https://volunteeringauckland.org.nz/
https://seekvolunteer.co.nz/
Volunteering Auckland: https://volunteeringauckland.org.nz/
Volunteering Canterbury: https://volcan.org.nz/
Volunteering NZ: https://seekvolunteer.co.nz/

Taha Hinengaro - Mental and Emotional Wellbeing

Getting help

https://info.health.nz/mental-health/where-to-get-help

You can also call the crisis team on 0800 800 717 (Auckland) and 0800 920 092 (Christchurch) https://www.cdhb.health.nz/about-us/structure-divisions-and-departments/specialist-mental-health-services/

Healthy Relationships

https://www.loveisrespect.org/quiz/is-your-relationship-healthy/

Student Insurance

All international students studying in New Zealand are required to have travel and medical insurance for the whole period of their study (including travel to and from NZ).

You are welcome to arrange this for yourself, however, should you prefer us to arrange this for you, we have partnered with Orbit Protect to offer such insurance. As a default, the policy offered is the Student Prime policy.

If we have arranged this policy for you and you wish to make a claim, you can do so on the Orbit Protect website:

https://claims.orbitprotect.com/login. You will need to register and create an account first in order to make a claim.

You can learn more about the Orbit Protect Student Prime policy here - https://orbitprotect.com/insurance-products/international-student-insurance/summary/

If you have purchased your own insurance, you will need to refer to your policy documentation and/or visit your insurance provider's website for details or to make a claim.

External Evaluation Review Report by NZQA

In New Zealand, the NZQA assesses the standard of education for all tertiary education organisations through a regular system of external evaluation and review (EER). Through periodic EER, tertiary education organisations are held accountable to their students, employers, funders, quality assurance bodies and other interested parties.

Please go to https://www.nzqa.govt.nz, and search our provider name (e.g. AGI Education, Kauri Academy etc.) to view our latest EER report from NZQA.

The Education (Pastoral Care for International Students) Code of Practice 2021

For international students aged 18 and above 18 years of age
For international students under 18 years of age
For further information about the Code and to download a copy please go to https://www2.nzqa.govt.nz/tertiary/the-code/
To view AKA Education’s Code of Practice Review 2025, click here.
Annual Complaints and Critical Incidents reports may be found on the About Us page of each individual provider

EER

Education Code of Practice

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